PDPA

Most MCSTs assume data protection issues only arise when there is a complaint. In reality, many breaches happen quietly. Weak passwords, unsecured systems, or unclear responsibilities between managing agents and vendors. By the time something goes wrong, it is often too late.

When a resident asks for CCTV footage, it rarely comes with a manual. Do you check with the managing agent? Security? The council? PDPA expectations are clear, but day-to-day handling often isn’t.